TIC Strategies

Safety

Throughout the interaction, individuals and staff feel physically and psychologically safe.

Power differences — between staff and individuals and among organizational staff — are leveled to support shared decision-making.

Decisions are made with transparency, and with the goal of building and maintaining trust

Individuals and staff strengths are recognized, built on, and validated — this includes a belief in resilience and the ability to heal from trauma.

Individuals with shared experiences are integrated into the organization and viewed as integral to service delivery

Biases and stereotypes (e.g., based on race, ethnicity, gender, age, geography) and historical trauma are recognized and addressed.